Last updated: 13 September 2026
Discretion and privacy are fundamental to the Lallura experience. We treat all personal information with the utmost care and respect. Your trust is the foundation of our sanctuary.
We collect information you provide when booking experiences, joining our membership, or subscribing to our newsletter. This includes your name, contact details, and any preferences or requests you share with us.
Your information is used solely to provide and improve our services, confirm bookings, communicate with you about your experiences, and ensure the highest standard of personalised care.
All sessions are private. We do not share details of your experiences, bookings, or personal information with third parties. All staff are bound by strict confidentiality agreements.
We employ industry-standard security measures to protect your personal information. Access is restricted to authorised personnel only.
You may request access to, correction of, or deletion of your personal information at any time by contacting our concierge.